About Megan
As a dedicated Service Advisor with nearly 19 years of experience, at Serra Auto Park Akron, I take pride in my unwavering trustworthiness and loyalty. My primary focus is ensuring complete customer satisfaction by going the extra mile to resolve any concerns. Born and raised in Akron, Ohio, I am a proud mom of three outstanding boys and an avid supporter of Springfield sports and Ohio State Football. Panama City Beach, Florida, is our families favorite place to vacation. Beyond my professional capabilities, I am defined by my relatability and strong character. I make an effort to connect with customers on a personal level, understanding their needs and truly listening to their concerns. My passion lies in treating my customers like family, earning their trust to take care of them and their vehicles. I am always eager to discuss my children's accomplishments in football, baseball, basketball, and wrestling—they are my pride and joy. In my free time, I find solace in reading, gardening, and watching my boys excel on the field. I am confident that my dedication, trustworthiness, and genuine desire to help will make your experience at Serra Auto Park Akron exceptional.
Customer rating
4.9 / 5 based on 500 ratings (338 written reviews)
Recent reviews
Arrived early, Megan processed me through the procedures, everything explained and video of the vehicle safety check was new to me and liked it.
— Teddy M. ,
Great just waiting on a response on my hood latch.
— Jeffrey P. ,
Megan did an outstanding job. Highly recommend her.
— William P. ,
Very good
— Robert P. ,
Great!!! She was very helpful with figuring out my points & multiple email addresses!
— Michele E. ,
Megan was great as always!
— Tammy W. ,
Very good
— Carol L. ,
Based off my recent experience. Megan is who I prefer to continue working with in the future. 10 out of 10 attitude, communication and professionalism. Thank You Megan
— Antoine D. ,
Megan and all the service advisors at Serra are fantastic!
— Tammy W. ,
She was great. She was straight up honest person I like that in a service person. Just be straight with me and honest.
— Robert B. ,