About Megan
As a dedicated Service Advisor with nearly 19 years of experience, at Serra Auto Park Akron, I take pride in my unwavering trustworthiness and loyalty. My primary focus is ensuring complete customer satisfaction by going the extra mile to resolve any concerns. Born and raised in Akron, Ohio, I am a proud mom of three outstanding boys and an avid supporter of Springfield sports and Ohio State Football. Panama City Beach, Florida, is our families favorite place to vacation. Beyond my professional capabilities, I am defined by my relatability and strong character. I make an effort to connect with customers on a personal level, understanding their needs and truly listening to their concerns. My passion lies in treating my customers like family, earning their trust to take care of them and their vehicles. I am always eager to discuss my children's accomplishments in football, baseball, basketball, and wrestling—they are my pride and joy. In my free time, I find solace in reading, gardening, and watching my boys excel on the field. I am confident that my dedication, trustworthiness, and genuine desire to help will make your experience at Serra Auto Park Akron exceptional.
Customer rating
4.9 / 5 based on 580 ratings (398 written reviews)
Recent reviews
It was great.
— Sandra K. ,
Megan is great! Always friendly and helpful. Thats why I keep coming back. Great people here!
— Mark W. ,
Megan was very professional and informative about the status of my vehicle.
— Walter L. ,
Megan is very nice and very helpful!
— Gerald P. ,
Excellent!!! Knows her job well!!!
— Kimberly S. ,
Was my first time at this service department. It was a very good experience and Megan was extremely helpful with making sure that all my needs were fulfilled. Thank you so much Megan. Looking forward to my next visit.
— Edmund C. ,
Good communication and I was given the opportunity to review maintenance requirements.
— Troy L. ,
Very helpful and impressive
— Frances S. ,
Always great service at Serra
— Joseph T. ,
Megan is very nice and very helpful!
— Gerald P. ,