About Mike
Been with the dealership since 2003. Silver Elite award winner. Provide excellent customer service – have maintained 99% positive feedback within the past 12+ years. I’m a Kent, OH native. I have a wonderful daughter. Enjoy traveling, and fantasy baseball and football.
Customer rating
4.9 / 5 based on 215 ratings (150 written reviews)
Recent reviews
Great guy and wonderful service. Plan on buying future vehicles from Serra. Everyone was a pleasure to work with
— Michael K. ,
Mike was very helpful on everything. I would recommend him to people who needs a vehicle
— Debra B. ,
Mike was very friendly and efficient. He is a good communicator and honest
— Melissa C. ,
Mike was so kind & helpful from start to finish!
— Olivia S. ,
Really kind & so helpful!
— Lauren G. ,
Mike was professional and patient during my leasing of a Honda CRV. He was knowledgeable, transparent and there was no pressure during the process. My entire experience from walking in the dealership to meeting Mike was very welcoming and smooth and the leasing process was quick. I am very pleased and happy with the overall treatment and process.
— Meredith H. ,
Very knowledge.
— Richard M. ,
Mike was very calm and attentive while listening to my difficult financial situation, got me approved immediately within range of the payment i wanted. Very personable and easy to speak too. Very patient and made sure I got all of the bells and whistles I wanted like gap insurance and extended warranty while staying within my payment budget.
— Toni C. ,
Very helpful and also gives good advice.
— Arpitaben P. ,
A÷÷÷÷
— Tamara H. ,
Specialties
- CIVIC
- CR-V
- ACCORD
- ODYSSEY
- EQUINOX